Welcome to Agency27 LLC (“Company,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website and our services. By accessing our site, you agree to be bound by these Terms.
Services Provided
Agency27 LLC provides digital marketing strategies, social media management, content creation, and event planning/execution services. We reserve the right to modify or discontinue any service at our discretion without notice.
User Obligations
By using our website, you agree:
To provide accurate and current information when contacting us.
Not to use the site for any unlawful purpose or to distribute malware.
Not to scrape, crawl, or "spider" any part of the website without permission.
Not to Infringe or violate the intellectual property rights or any other rights of anyone else (including Agency27 LLC).
Not to violate any law or regulation, including any applicable export control laws.
Not to attempt, in any manner, to obtain the password, account, or other security information from any other user.
Not to violate the security of any computer network, or crack any password(s) or security encryption code(s).
Not to jeopardize the security of your Agency27 account or anyone else’s (such as allowing someone else to log in as you).
A violation of any of the foregoing is grounds for termination of your right to use or access the website.
Intellectual Property
All content on this website—including logos, text, graphics, and images—is the property of Agency27 LLC and is protected by copyright laws. You may not use our intellectual property without express written consent.
Payment & Refund Policy
Digital Marketing: Services are generally billed on a retainer or project basis as outlined in individual client contracts.
Events: Deposit requirements and cancellation windows for event services will be specified in your specific Service Agreement.
Refunds: Unless otherwise stated in a signed contract, payments are non-refundable once work has commenced.
Limitation of Liability
Agency27 LLC shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our services or the inability to access our website. We provide our services on an "as-is" and "as-available" basis.
Governing Law
These Terms are governed by the laws of the State of Arizona, without regard to its conflict of law principles. By using or otherwise accessing the website or Services, regardless of whether you register or create an account you agree to be bound by these terms. You also agree to resolve any dispute that you may have with us with respect to the website or Services in the State of Arizona and through binding individual arbitration, and you hereby waive your right to participate in a class action lawsuit or class-wide arbitration. If you do not agree with these terms, you cannot use the services.
Privacy Policy
Information We Collect
We collect information that you voluntarily provide to us when you inquire about our services, sign up for a newsletter, or hire us for an event. This may include:
Contact Data: Name, email address, phone number, and company name.
Event Data: Venue preferences, guest counts, and scheduling details.
Technical Data: IP addresses, browser type, and usage patterns collected via cookies.
How We Use Your Information
We use your data to:
Provide and manage our marketing and event services.
Communicate with you regarding project updates or inquiries.
Send promotional materials (you may opt-out at any time).
Improve our website functionality and user experience.
Information Sharing & Disclosure
Agency27 LLC does not sell your personal data. We may share information with trusted third-party vendors (such as email processors or business partners) only as necessary to perform our services. We may also disclose information if required by law.
Cookies and Tracking
We use cookies to analyze website traffic and optimize your experience. You can choose to disable cookies through your browser settings, though some features of the site may not function properly as a result.
Data Security
We implement commercially reasonable security measures to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the right to:
Request access to the data we hold about you.
Request that we delete your personal information.
Object to the processing of your data for marketing purposes.
